YQ Merchant Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service (website & YQ Merchant app). We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible Here

1. Information collection and Use

1.1 Collection

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, postal address, other information required for our booking systems such as your IC number, Photo verification of IC (back and front), vehicle details. Your bank account number is required for payouts

1.2 Usage & Purpose

Permissions
1. "GPS" Permission: We log your location data in order to provide you with the nearest bookings available when customers request them.
2. "Camera" Permission: To retrieve card details, and uploading of profile picture. We do not store any data related to credit cards and your camera roll.
3. "Storage" Permission: We store signatures for transactions in your devices, you have to manually allow it if you did not grant permission the first time.
4. "Internet" Permission: We require an ongoing internet connection to provide you with bookings and access to transactions, and most of the features available in the app.

In order to provide a better experience for our software, we utilize third-party softwares. We use your information to:
- Communicate with you via your email address.
- Only some of your details are shared with customers to identify you, such as your vehicle details and name.

Collected personal data may be transferred to selected third parties, which may be located outside of Singapore as part of the services offered to you through our software, such as for our booking and receipts system. These third parties will not use your personal information for any other purposes than what we have agreed with them.

2. Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your device's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. We also collect information through our software whenever you use our Service. This data will include your current location (for drivers) and time of use in order to provide for our customers a better experience. We additionally log your IP and location during a transaction for security purposes.

3. Website Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

5. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are immediately effective when they are posted on this page.

Contact Us

If you have any questions about these terms, please contact us. You may find our list of contacts in the Contacts page.

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